MyCard Event Terms & Conditions

Other Terms & Conditions

  • Please note that only the payment method, channels and denominations specified in the event are eligible to participate in this event.
  • If the purchased game points have been used to participate in this event to get the virtual items, prizes, or platform coins, then the transaction of the purchased game points cannot be canceled and cannot be refunded.
  • Players whose MyCard member accounts/game accounts/platform accounts have been suspended or blocked are not eligible to participate in this event.
  • For those who participate in the slot machine or instant lucky draw, please note the event period, and make sure to use up the slot machine or lucky draw chance within the event period; it will be unavailable after the event period is over.
  • Before participating in the event, please make sure that the item inventory in your game account still has free space to receive the rewards. If the system is unable to send or fails to send the rewards due to insufficient inventory space, the player will be deemed to have given up receiving the virtual item and no replacement will be made.
  • For the purpose of this award-giving event, we need your personal information such as name, email, contact number, game account, etc. The participants must agree to the "Personal Information and Privacy Protection Policy" of Soft-World International Co. and fill in the personal information to participate in the event. Please refer to the Terms and Conditions of the event and our "Personal Information and Privacy Policy"for details. If the data is not filled in, not complete or incorrect, we will not be able to provide the services related to this event or we will disqualify you from winning the prize. If you win a prize, we will process and use your personal information in accordance with the Terms and Conditions of the Event. The public will be able to access the information published in the event participation or the winning information via the Internet. The Company will keep some personal information confidential to ensure the security of personal information.
  • In order to claim the prizes, winners are required to provide personal information (name, ID card number, address, contact number, etc.) in accordance with the relevant laws and regulations (e.g. Income Tax Act), failure to do so will render you ineligible for the prizes. In the event that tax is incurred as a result of winning the prize, the winner should pay the tax to the organizer in accordance with the relevant tax laws before claiming the prize.
  • Event notifications and prizes will be sent via email and SMS, and it will be only sent for 1 (one) time. If you are unable to receive emails or SMS messages due to personal factors, the organizer will not send any replacement. If you have any inquiries, please contact MyCard Customer Service Center within the event period.
  • The organizer will send out the prizes only after confirming that the winners have paid in full the current (and not overdue) telecommunications bills and credit card bills. Please note that, if the winner has not paid or is late in paying the related bill, they will be disqualified from winning the prize.
  • The organizer shall not be held responsible for any problems of data errors or incompleteness caused by personal factors, and the event will be held as usual and no other compensation will be made.
  • By participating in the event, participants are deemed to agree to the rules and regulations of the event and the content of this announcement (including but not limited to the method of giving away virtual items, gifts and platform coins). The organizer reserves the right to modify, change and terminate the content of the event and awards without prior notice. The organizer reserves the right of final interpretation of the event.
  • The content and specifications of all prizes given away in this event shall be based on the actual items. The virtual items, prizes, and platform coins cannot be converted, transferred, or exchanged into cash or any other game items or coins.