Global MyCard

MyCard member terms & conditions

MyCard member service agreement

Copyright Notice: © 2019 Soft-World International Co. All rights reserved.

The following is the “MyCard member service agreement”. Welcome to MyCard membership of Soft-World International Co. (hereinafter abbreviated as “our company”). This agreement states in writing the due rights, due obligations, applicable terms and conditions, and other information when you use the MyCard website member account service (hereinafter abbreviated as "this service") at https://www.mycard520.com/en-us/ At the same time, also record the responsibilities and obligations of our company, in order to protect your rights, please be sure to read carefully.

Both parties agree to use electronic documents as a method of representation, similar to the representation effect of a written book. After you click the agree button, it means that you have agreed and are willing to comply with every content and terms of this agreement when using this service; You agree that our company reserves the right, without prior notice, to add, change or delete the contents of this agreement at any time.

If you continue to use this service after any additions, changes, or deletions, it is deemed that you agree and are willing to accept the additions, changes, or deletions in this agreement. Please continue to check the service's website regularly (https://www.mycard520.com/en-us/, the same below).

Article 1: Notice about registration

Soft-World International Co. provides this service in accordance with the "MyCard member service agreement ". You can use this service after you register as a member. When you use our company’s services, it means that you agree and are willing to abide by our company’s membership regulations (including the "MyCard member service agreement", as well as all service and management announcements posted on this service website to implement the "MyCard member service agreement", hereinafter collectively referred to as “these rules”), as well as the provisions of the laws of the Republic of China.

If you are under the age of 18, to be able to use or continue to use this service, your guardian (or a special guardian appointed by the court) must read, understand and agree to all the contents and changes in these rules. When you use or continue to use this service, it is deemed that your guardian (or a special guardian appointed by the court) has read, understood and agreed to all the contents of these rules and the changes that will be made in the future.

Article 2: Providing personal identity information

Our company will provide you with "MyCard Member Service", and will ask you to provide the following information due to different membership levels:

  • 1. Real full name
  • 2. ID number
  • 3. Email address
  • 4. Mobile number
  • 5. Local phone number
  • 6. Date of birth
  • 7. Residential address

If there is a change in the data above, please update it immediately. If the data you provide is incorrect, our company reserves the right to suspend or terminate your right to use this service at any time.

In addition, if you conduct transactions in an illegal manner, our company also reserves the right to terminate your right to use this service at any time. (Such as stopping or deleting your account on this service website).

Article 3: Privacy policy

The personal data stored as a result of your use of this service is protected and regulated in accordance with the "Personal Data and Privacy Protection Policy" of our company. Please read carefully and understand the content of this policy.

Article 4: Account and password

You need to set an account and password when registering as a member. You understand that once set up, the account will no longer be able to be changed; While the password can still be changed through this service.

The company (including customer service staff) will never ask for your password. You are fully responsible for protecting the confidentiality of your account and password; you agree that you will never give or lend your account and password to others.

If you find that your account is being used illegally by another person or when there is an abnormal situation of security breach of the account, you must immediately notify our company; But if your account and password are used illegally by others because of your negligence in maintaining the confidentiality of your account and password, our company will not be held responsible. Users must take good care and not disclose their personal information, payment data (including credit card data), and member passwords. The password and all the information you provide above, are proof of verification that is important for users in making transactions using the "MyCard member service". Our company will carry out, including, the verification process by our company, storage of transaction records, as well as sending verification SMS, member messages or notification of the relevant event, or proof of fees for future billing. You are obligated to maintain the confidentiality and security of your personal information and may not disclosed it to anyone.

Article 5: Services and restrictions

  • All electronic records contained on this service website are the property of our company; However, you are well aware that all information, data, original documents, software, music, sound, photos, images, videotapes, messages or other materials (hereinafter collectively referred to as "content"), whether it is a public post or a private transmission posted through this service, the original publisher is solely responsible for all responsibility. If the server is overloaded and causes electronic records cannot be written, you agree that our company will restart the server and restore the data to the state before it was overloaded. In order to provide a better quality of service, if it is necessary to replace or adjust hardware equipment, you agree that our company may transfer the account and related records that you use to another place, you also promise to agree to cooperate with the relevant arrangements in respond to the adjustment. You must be online using a legal way, if you are online with an illegal way, our company has the right to limit your account rights; our company reserves the right to block your IP address, and delete electronic records related to you if you attack our company's servers. If you have any questions about the processing of records related to your account by this service, you must submit proof materials that corresponds to your account, as well as provide our company with your real name, ID number, contact phone number and email address, and other information to apply for checking; In addition, you understand and agree that our company only keeps records of transactions within the last 12 months. And if your account is not used for more than 6 consecutive months and there are no points stored in it, you understand and agree that our company reserves the right to immediately terminate your account without notice.

  • Limitation of points in MyCard member accounts: In order to strengthen the security of your account and reduce the risk of transactions and crime, our company has set a limit on the point balance of MyCard member accounts. Our company will limit the account points balance based on your security verification level. Please complete the account verification in accordance with the "mobile device binding verification mechanism".

  • Special warning for international use: You understand that the Internet is global, and you agree to abide by all applicable laws, regulations and rules regarding online behavior and acceptable content in your country of origin or the country where you act.

Article 6: Personal identity information protection

Except in respond with the requests from courts to provide personal information mentioned above, our company will follow the provisions of the current personal data protection laws, and without your consent, all personal information obtained by our company will be kept confidential.

Article 7: Limitation of Liability

  • Termination of contract

    If you wish to terminate this membership contract, you must notify our company in writing or by email. If there are still unused MyCard top up points in your member account, our company will refund the remaining amount to you after deducting the necessary fees.


  • Account lock

    2.1 When our company reasonably suspects that the user has illegal activities (including but not limited to points purchased and reported to the police by others involving fraud or other criminal cases, or your virtual points vouchers (hereinafter referred to as virtual vouchers) are stolen, lost, mistakenly topped up, damaged or malfunctioning), you must immediately notify our company and provide the virtual voucher denomination as well as the serial code purchase receipt or other proof. You agree that our company will lock the account service you use, and take the initiative or cooperate with the relevant units, to transfer your related data for investigation and processing by judicial authorities such as prosecutors and police. And waiting for the final court decision for the decision to process the MyCard points topped up in your account.

    2.2 When our company reasonably suspects that the top up points in this account are obtained in an illegal way, you agree that our company will lock the service account you are using and perform identity verification, if our company determine that you violate the terms and conditions from this service, depending on the severity of the case, our company may suspend or delete your account on this service website, or unlock the account after removing the improper points.


  • Penalty for damages

    Virtual voucher transactions on this service are only available for members to use on the platform of this service. No member is allowed to sell personally in other places (such as: making their own physical point vouchers), otherwise they will be judged to have committed a violation. Our company will file a claim for compensation for all related losses and costs, including but not limited to penalty fees, lawsuit fees, attorney's fees, and settlement fees and other related costs. You agree to compensate our company and its contractors, affiliates, management, agents, franchises or partners and other employees, including reasonable attorneys' fees, resulting from loss of any claim or request made by any third party through submission, posting, transmission or with any content that makes it valid, because your use, link to this service, or violate terms & conditions of this service, or violate the rights of any third party, or violate the law.


  • Payment fees and rights and obligations

    If our company and payment vendors are unable to receive your payment for purchase of goods or services through credit card, micropayment, or other non-cash payment method within the specified time, our company reserves the right to terminate any service or account that you apply at Soft-World International Co., and provide related data to game companies or service platforms to evaluate the account locking procedures. When you have finished making the payment, please apply for the procedure to open your account through the MyCard online customer service. (https://service.mycard520.com/en-us/)

Article 8: Other actions and links to other websites

This service website may provide links to other websites. These websites are independently operated, controlled, and fully responsible by the respective companies. Members must decide whether to link or not. The company does not guarantee the process of the link as well as any results obtained from those links. If you enter a website link that you do not like or feel is unnecessary, it is recommended that you do not continue browsing or close the website immediately. Members or vendors can provide commodity sales, services, or other transaction activities through this service website or other websites from the link. If you therefore conduct transactions with the member or manufacturer, the rights and obligations of such transactions only exist between you and the member or vendor concerned. Our company will never interfere in any sales, services, or other transactions, as well as disputes that arise between you and the member or vendor.

Members or manufacturers may provide software or data downloads, information and suggestions, news, messages, digital newspapers, and various other content through this service's website or other websites from links. Our company will not conduct inspections on such content, and assumes no responsibility for any warranties of any such content. You should accept, download, or use it at your own risk and at your own discretion, and be fully responsible for the consequences of accepting, downloading or using, including but not limited to infringement of the intellectual property rights of third parties, and any damage to your computer system or loss of data caused by the information download, etc. In addition, if you provide software or data downloads, information and suggestions, news, messages, digital newspapers, and other content to other members through this service website, you are deemed to have no objection to agreeing that our company may unconditionally reproduce, copy , reprint, use, quote, modify, reform, adapt, publicly broadcast, distribute, publish, present and sublicense such content and data. At the same time, you guarantee that the content and data that are reproduced, copied, reprinted, used, quoted, modified, reformed, adapted, publicly broadcast, distributed, published, presented, and sub-licensed by our company, will not infringe upon the third party’s Intellectual property rights, otherwise you will be responsible for our company's losses (including but not limited to attorney's fees and lawsuit fees, etc.).

Members or vendors can provide advertisements, samples, sales information, and other content through this service's website or other websites from links. You should accept or use it at your own risk and at your own discretion, and take full responsibility for the consequences of such acceptance or use. Our company is only entrusted with publishing, our company will not carry out inspections on the content, and does not assume any responsibility for any warranty of any such content.

Article 9: Your responsibilities and obligations

You promise to use this service and this service website in a legal way and for legitimate purposes, and you are fully responsible for all content that you publish on this service and this service website or transmit through this service and this service website.

You promise to comply with the relevant laws and regulations of the Republic of China and all international Internet regulations and practices. You agree and warrant that you will not publish or transmit any information or content that is defamatory, false, threatening, indecent, obscene, illegal, infringes on the intellectual property rights of others, or violates public order and morals on this service and this service website. You agree and warrant that you will not use this service and this service website to engage in actions that the company has legitimate reasons for deeming inappropriate, such as spamming advertising emails.

You agree to comply with customer service announcements from this service website. If your behavior violates these rules or any laws, you agree that our company may terminate your right to use our company's services at any time, and our company is not liable to any third party. Our company may immediately reject or remove all the contents that you publish on this service and this service website or that is transmit through this service and this service website.

Article 10: Our Company reserve the right, without prior notice, to modify or suspend this service (or part of it) at any time. You agree that our company will not be liable to you or any third party for any modification or suspension of this service. This online service is automatically terminated when our company or the user has the following circumstances:

  • Routine inspection or construction, software and hardware updates, etc., these services will be temporarily suspended and our company will endeavor to complete repairs and maintenance as soon as possible.

  • If the server is damaged in any form and cannot operate normally.

  • The transmission quality of the ISP network channel is poor, or the connection to our company server via the Internet is blocked.

  • Natural disasters, such as: floods, fires, earthquakes, and other irresistible factors.

Article 11: Risk

Please use this service in consideration of prudent, common sense judgment, transaction security (including but not limited to the ability of the counterparty, authenticity of identity, transactions with persons under legal age, international trade and other risks).

Article 12: Intellectual property rights

You agree to respect intellectual property rights. The intellectual property rights of all content as well as all system data, programs, files, websites, software, information, or images and text and other data used on this service website belong to our company or other rights holders in accordance with the law.

Without written permission from our company or other rights holders, no one may reproduce, copy, reprint, use, quote, modify, reform, adapt, broadcast publicly, distribute, publish, present, undertake restoration projects, decompile. Violators of the rules are fully responsible for civil and criminal legal obligations, and are responsible for our company's losses (including but not limited to attorney's fees and lawsuit fees, etc.).

Article 13: Other restrictions such as system error or interruption

There may be interruptions or errors in this service due to interference, or external lines, or natural disasters, and other uncontrollable factors, as well as various software and hardware problems, causing inconvenience, data loss, and error in your use, or it may be tampered by others, or any other loss. You should take self-protection measures when using this service. Our company will not be responsible of any compensation for any damage caused by your use or inability to use this service.

Article 14: General provisions

  • For detailed content and related regulations of this service, please refer to this service website. https://www.mycard520.com/en-us/

  • This user agreement and related rules will not form a joint venture, agency, franchise, employment relationship, etc. between members and our company.

  • If any part of this rule is invalid, it will not affect the validity of other parts.

  • If there is any dispute in this rule, the laws of the Republic of China shall be the applicable law, and the Taipei District Court of Taiwan shall be the court of first instance jurisdiction.
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